Welcome

I am a Quality Assurance specialist interested in solving complex issues and documenting resolutions. Years of programming experience have given me a strong instinct for exposing tricky bugs in software so they can be fixed. I have a multicultural perspective informed by my childhood experiences in Paraguay. My hobbies are eclectic, and I live to learn complex systems and solve puzzles.

Skills

Testing

My background with programming as a hobby and as needed in other positions allows me to predict likely
breakpoints for software and exploit them to make software robust. Having a creative background also allows me to think of outside the box scenarios that users are likely run into outside of the happy path.

Communication

Clarifying communications between developers and
BAs and Project Managers allowed clear
documentation of issues and the path to resolution.
Predicting the concerns and needs of management to
enable buy in with minimal friction.

Team Experience

Software Teams require right collaboration and
acknowledgment of a common goal. Making sure
every process improves the experience for the team
is part of QA.

Tech Proficiencies

Jira (ACP-610,ACP-620) Net+ Microsoft Windows Bitbucket Linux (Ubuntu) Sharepoint Microsoft Dynamics Power Automate Kibana Nagios XI macOS ServiceNow Microsoft Office Suite

Languages: Python

Work Experience

Quality Assurance Specialist

Tyrula
April 22nd 2022-Present

A Specialist for Tyrula, contracting with CDER, a division of the FDA. Created and executed tests in an agile environment that tested what was developed against business needs. Developed Tools to assist with testing and utilized knowledge of business needs to create and verify test cases.

Application Support Engineer

Tyrula
October 2021 2021-April 2022

Worked as front-line of company’s support triaging according to priority and maintained Company’s and customer’s Jira through upgrades and user management.

Earned Certifications:
ACP-620 Managing Jira Projects for Cloud Certification
ACP-610 Managing Jira Projects for Data Center and Server Certification

System Administrator I

Liberty University
April 2019-February 2021

Technician in the Operation Command Center (NOC) acted as first line for troubleshooting various servers devices and contacted SME’s when necessary.

IT Helpdesk Technician

WestStar Bakersfield, CA
June 25 2018-March 15 2019

Established KB and generated documentation. Worked on various JavaScript scripting projects to increase efficiency and generate live graphs. Handled general troubleshooting.

IT Helpdesk Support

Liberty University
Sept 1 2014-Feb 16 2018

Part time/full time depending on course load and requirements repaired and triaged machines as well as trained new employees.